Fees & Billing Policies

Fees are set according to Provider Credentials and reflect the professional fee schedule set by the Psychologists Association of Alberta. Our therapy sessions are 50 minutes in duration or intervals thereof. We do offer a sliding fee for those who are eligible.



Registered Psychologist (R.Psych)/ Registered Provisional Psychologist


Clinical/Masters of Social Work  (CSW/MSW)


Registered Social Worker (RSW)


Canadian Certified Counsellor (CCC)


Masters Level or Student Therapist





Consultation, Advocacy, Examining File Materials & Follow-up

1/5 of Fee per 10 minutes


1 hour fee, then 1/5 of Fee per 10 minutes

Late Cancellation (Under 24 hours) OR No Show

Full Fee


  • Payment is due to your therapist at time of each session.
  • Credit card information is collected at intake to secure 1st appointment. If credit card is not available, other payment arrangements need to be made prior to initial session to secure appointment (e.g., cash credit or cheque held on account). There is a $5.00 service fee collected for each charge.  
  • There is a $25.00 charge for each cheque returned from the bank due to insufficient funds (NSF). If an NSF charge has been placed on your account, another method of payment is required for payment of future services (cash or credit card).
  • E-Transfers are required to be sent 12-24 hours prior to appointment to ensure it has been collected and connected to your account to complete billing at time of appointment. The account for e-transfers will be listed in the email you receive regarding your booking.

**If your account goes into arrears more than 90 days, Aspirations reserves the right to place your account in collection.  You will be responsible for any and all collection charges incurred.


  • All or partial fees may be recovered through private health insurance plans.
  • Fees may also be tax deductible under medical expenses on your income tax.
  • Direct Billing to some Employee Assistance Programs is available.


Billable time is considered any time the therapist spends with clients in session (in-person, phone, video), working on the client’s file (follow ups, reports, connecting to other agencies or persons on client’s request), or responding to clients via phone or email in regards to clients’ therapeutic content. To minimize your charges, we encourage you to share your information at the time of your sessions. Contact made in any form to address appointments and scheduling is NOT considered billable time.


Our appointment times are reserved for clients. Our clients are financially responsible for our scheduled time as agreed upon in our Client Services Contract.

To Cancel: We require at least 24 hours in advance.

Failure to Cancel 24 hours in advance OR Failure to Attend will incur a full fee charge.